Terms of Service
Effective Date: June 25, 2024
Website: https://zellez.store
Business Name: ZelleZ
Contact Email: support@zellez.store
Welcome to ZelleZ™. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services, including any purchases made through our website (collectively, the “Services”). By visiting our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or Services.
1. Overview
ZelleZ™ is an online store that offers comfort-focused products, including pillows, cushions, and related items. Throughout these Terms, “ZelleZ,” “we,” “us,” and “our” refer to ZelleZ™. “You” and “your” refer to any user, visitor, or customer using our Services.
2. Eligibility
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this website under your supervision.
You agree to use our Services only for lawful purposes and in accordance with these Terms.
3. Products and Services
We strive to display our products as accurately as possible, including descriptions, features, and colors. However, we do not guarantee that product descriptions, images, colors, or other content on the site will be completely accurate, current, or error-free.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without notice.
Unless expressly stated otherwise, our products are intended for general comfort and lifestyle use only and are not medical devices or medical treatments.
4. Orders and Acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inaccuracies in pricing or product information, product availability issues, or suspected unauthorized or illegal activity.
If we cancel your order after payment has been processed, we will issue a refund to your original payment method in the appropriate amount.
5. Pricing and Payment
All prices displayed on our website are listed in U.S. Dollars unless otherwise stated. Prices are subject to change without notice.
You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases. By submitting payment information, you authorize us to charge the applicable payment method for your order, including any taxes, shipping fees, and other charges disclosed at checkout.
We reserve the right to correct pricing, typographical, or clerical errors at any time, including after an order has been submitted.
6. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the time stated on our website or at checkout. Shipping times are estimates only and are not guaranteed unless expressly stated otherwise.
Delivery delays may occur due to carrier issues, demand, weather, customs, supply chain disruption, or other factors outside our control. We are not responsible for delays caused by third-party shipping carriers or events beyond our reasonable control.
Risk of loss and title for items purchased pass to you upon delivery of the items to the shipping carrier or upon delivery to your address, to the extent permitted by law.
7. Returns, Refunds, and Exchanges
Your purchase may be eligible for return, refund, or exchange in accordance with our separate Refund Policy, which is incorporated into these Terms by reference.
Please review our Refund Policy carefully before making a purchase. If there is any conflict between these Terms and the Refund Policy regarding returns or refunds, the Refund Policy will control for those specific issues.
8. Promotions and Discount Codes
From time to time, we may offer promotions, discounts, coupon codes, or limited-time offers. Such promotions are subject to their own terms and may be modified or discontinued at any time without notice.
Promotions may not be combined unless expressly stated. Discount codes have no cash value and may not be transferred, resold, or redeemed for cash.
9. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, icons, images, videos, product names, branding, designs, and software, is owned by or licensed to ZelleZ™ and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, transmit, display, publish, sell, or exploit any portion of the website or its content without our prior written permission.
“ZelleZ™” and associated branding, logos, and slogans are the property of ZelleZ™ and may not be used without permission.
10. User Conduct
You agree not to use the website or Services to:
-
violate any applicable law or regulation;
-
infringe upon our rights or the rights of others;
-
submit false, misleading, or fraudulent information;
-
interfere with or disrupt the security or operation of the website;
-
upload or transmit malicious code, viruses, or harmful content;
-
scrape, crawl, copy, or exploit website content for commercial purposes without authorization;
-
attempt to gain unauthorized access to any part of the website, servers, or networks.
We reserve the right to terminate or restrict your access to the website if you violate these Terms.
11. User Submissions and Reviews
If you submit reviews, comments, testimonials, photos, videos, suggestions, or other content to us or through the website, you grant ZelleZ™ a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, distribute, and display that content in connection with our business, marketing, and operations.
You represent that any content you submit is accurate, does not violate any law or third-party rights, and is not defamatory, obscene, abusive, or misleading.
We reserve the right, but not the obligation, to remove or edit user-submitted content at our discretion.
12. Third-Party Services and Links
Our website may contain links to third-party websites, apps, tools, payment processors, or services. We do not control and are not responsible for the content, policies, or practices of any third-party services.
Your interactions with third-party websites or services are governed by their own terms and policies.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE THAT THE PRODUCTS WILL MEET EVERY INDIVIDUAL’S EXPECTATIONS, PREFERENCES, OR PHYSICAL NEEDS.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZELLEZ™, ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO ANY PRODUCT OR SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APPLICABLE PRODUCT OR ORDER GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
15. Indemnification
You agree to indemnify, defend, and hold harmless ZelleZ™ and its affiliates, owners, officers, employees, agents, contractors, suppliers, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or fees, including reasonable attorneys’ fees, arising out of or related to:
-
your violation of these Terms;
-
your misuse of the website or Services;
-
your violation of any law or the rights of a third party.
16. Privacy
Your submission of personal information through the website is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our website, you acknowledge that you have read our Privacy Policy.
17. SMS, Email, and Marketing Communications
If you sign up for email or SMS marketing, you agree to receive promotional and transactional communications from ZelleZ™ in accordance with applicable law. You may opt out of marketing emails by clicking the unsubscribe link in the email. You may opt out of SMS messages by following the instructions provided in the message.
Your consent to receive marketing communications is not a condition of purchase.
18. No Medical or Professional Advice
Content on this website, including product descriptions, blog content, reviews, and marketing materials, is provided for general informational purposes only and does not constitute medical, health, therapeutic, or professional advice.
You should consult a qualified professional before relying on any content related to health, pain, posture, sleep, or physical comfort concerns.
19. Governing Law
These Terms and any dispute arising out of or relating to the website, products, or Services shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
20. Dispute Resolution and Venue
Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any purchase from ZelleZ™ shall be resolved exclusively in the state or federal courts located in San Joaquin County, California, and you consent to the personal jurisdiction and venue of those courts.
If you want, this section can later be replaced with a custom arbitration clause prepared for your business.
21. Force Majeure
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, weather events, labor disruptions, carrier interruptions, war, terrorism, civil unrest, government action, supply shortages, power outages, pandemics, or failures of internet or telecommunications services.
22. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time in our sole discretion. If we make material changes, we will post the updated Terms on this page and update the Effective Date above.
Your continued use of the website after any changes become effective constitutes your acceptance of the revised Terms.
23. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.
24. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and any other policies posted on the website, constitute the entire agreement between you and ZelleZ™ regarding your use of the website and Services and supersede any prior agreements or understandings.
25. Contact Information
Questions about these Terms should be sent to:
ZelleZ™
Email: support@zellez.store
Website: https://zellez.store